ON HOLD MESSAGES FOR DENTAL OFFICES

Convert callers into patients for only $2 a day. And retain them too!

In a busy dental office, putting callers “On Hold” is unavoidable. INPHO keeps them on hold so they can talk to a LIVE person. In a busy dental office, putting callers on hold is unavoidable. Talk with us and find out why putting them “On Hold” speeds the process of scheduling an appointment.

Over 75% percent of new patient appointments come in over the phone.

You know that calls are a valuable channel for dental practices. In fact, calls convert to revenue 10-15x more than web leads and social media DMs.

More than 80% of your callers who get sent to voicemail or hear “can I take a message” are guaranteed to immediately call another practice. We fix the revenue leak from call hang ups.

It’s no secret that the existing customer base is the best source of new patients.

You’ve seen all the information from dental marketing and call tracking companies about how “It all starts with a phone call” but none of these companies addresses the elephant in the room. In a busy dental office, putting callers “On Hold” is unavoidable. You can’t staff enough to deal with every call immediately. But putting a call “On Hold” doesn’t have to be a crime. INPHO raises caller on hold satisfaction by 75% versus music or tired old clichés like “Your call is important” and “Thank you for holding,”.

You have their undivided attention for 30 to 60 seconds, what do you want them to hear and think? Studies show callers prefer to hear stories of how you changed a person’s smile with an implant, relieved their pain or elevated their quality of life through your skill. They want to hear “they called the right place”, and trust that you care about them and not just about the dollars you can earn.

INPHO Improves the caller/patient experience with our unique approach. Our team of professional script writers, production specialists and voice talent are experts in the dental industry. Whether your practice is General, Pediatric, Orthodontic, Endodontic, Cosmetics or Oral and Maxillofacial Surgery, let us create messages that really speak to your patient’s needs and help set your practice apart from the rest. We also offer completely licensed music that complies with copyright laws, as well as top-notch voice talent to add a personal touch. INPHO Information On Hold has over 25 years of experience customizing on-hold programs for dental offices.

Message On Hold Can…

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Increase revenue by promoting dental services, procedures and new technology.

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Give them a sense of your office culture, identity and how much you care.

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Tell them how to refer and how much you appreciate referrals.

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Inform them of ongoing education and commitment to their health.

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Increase participation in social media.

Emphasize how your practice is unique.

INPHO’s team of professional script writers, production specialists and voice talent are experts in the dental industry. Whether your practice is general, orthodontics, endodontics, cosmetics or even oral, let us create messages that really speak to your patient’s needs and help set your practice apart from the rest. We also offer completely licensed music that complies with copyright laws, as well as top-notch voice talent to add a personal touch. INPHO Information On Hold has over 25 years of experience customizing on-hold notifications for dental offices.

Unlike other on hold companies, INPHO does not require an equipment purchase. Through years of testing and research, we’ve designed a program that makes on-hold messaging effortless for you!  INPHO can also record your company Auto Attendant, Phone Tree and Voicemail greetings. Our experienced, professional voice talents have years of experience making polished, pleasing Auto Attendant and Voicemail Greetings.

INPHO may have been one of the smartest decisions we've made. Switching to INPHO was like stepping out of the "On-Hold Dark Ages". Messages are read and delivered quickly, adjustments are simple, and they are seamlessly uploaded to our phone system. All I have to do is provide the concept and INPHO takes care of the rest. I can't say enough about the crew at INPHO; from their professionalism and their level of service, to the quality of the final product, INPHO has consistently hit the mark!

Brian Cotner, Marketing Manager, O’Brien Dental Lab, Inc.