ON HOLD MESSAGES FOR AUTOMOTIVE

69% of customers book auto service appointments by calling.

 

In a busy shop, putting callers “On Hold” is unavoidable. INPHO keeps them on hold so they can talk to a live person. When you put them on hold, why should they be subjected to dull music or silence? For 40 seconds or more, they’re your captive audience. INPHO will inform your callers of the services you provide that they didn’t know about. We make you sound as big as the dealerships and explain why you’re better. That’s how INPHO easily pays for itself!

Make an excellent first impression before you even pick up the phone!

30% of users “click to call” while searching on their mobile for information about a service they’re searching for. During the purchase cycle, consumers often bounce between online interactions and phone calls (source: Google).

INPHO converts these callers into customers and pre-sells the need for inspections and preventative maintenance with our unique approach. Our team of professional script writers, production specialists and voice talent have spent years developing custom on-hold messages for the auto service industry. Let us create messages that make you wish you had reached out to us sooner.

 Let INPHO record your company’s Auto Attendant, Phone Tree and Voicemail greetings. Our experienced, professional voice talents have years of experience making polished and pleasing phone greetings and prompts.

Have you ever learned one of your customers used another shop for something that you could’ve done? And they said, “I didn’t know you did that?” It makes you want to pound your head. 

INPHO Will:

N

Cross-sell your services especially new and high margin.

N

Explain the benefit of preventive maintenance.

N

Promote new equipment and technology.

N

Explain the need for inspections.

N

Encourage online scheduling.

N

Promote used car inspections.

Sell, Sell, Sell …

 

INPHO®’s professional script writers, production specialists and voice talent will create messages that help sell more items, increase caller satisfaction and build (reinforce) your brand. We also provide fully licensed music to comply with copyright laws and quality voice talent to maximize the personal touch. INPHO Information On Hold® has years of experience crafting customized on-hold messages for retail businesses. 

Unlike other on hold companies, INPHO typically does not require an equipment purchase. Through years of testing and research, we’ve designed a program that makes on-hold messaging effortless for you!  INPHO can also record your company Auto Attendant, Phone Tree and Voicemail greetings.  

Everything is working great and we’ve gotten great feedback. Everyone likes it and I know of sales that we’ve received directly because of our on-hold messages.

Ryan, Radiator Supply House, Oregon