They’ve called your branch and they’re ready to listen. Why give them the “silent treatment” when you put them on hold? Every second you waste not communicating with a customer is a lost opportunity. INPHO Information On Hold® reinforces your brand while informing and entertaining the people who are calling. They will be more satisfied with their experience with their experience and more likely to refer their friends.
You spend marketing resources trying to get the phones ringing. INPHO Information On Hold® makes the best of that opportunity, using hold time to share targeted messages with your valued callers. No silence. No repetitive music. Hold time is your time to speak directly to current and prospective customers who have called you and want to know more about your institution.
INPHO®’s professional script writers, production specialists and voice talent will create messages that enhance your image; target callers needs and help them make informed decisions. We also provide fully licensed music to comply with copyright laws and quality voice talent to maximize the personal touch. INPHO Information On Hold® has years of experience crafting customized on-hold messages for financial institutions.
Unlike other on hold companies, INPHO does not require an equipment purchase. Through years of testing and research, we’ve designed a program that makes on-hold messaging effortless for you! INPHO can also record your company Auto Attendant, Phone Tree and Voicemail greetings. Our experienced, professional voice talents have years of experience making polished, pleasing Auto Attendant and Voicemail Greetings.