On Hold Messages for Retail Businesses

They’ve called your store and they’re ready to buy. But you have someone at the counter ready to ring up?  You’ll feel good about putting the caller on hold if you have INPHO Information On Hold®INPHO sells them on your products and services while informing and entertaining them while they wait to speak with you. They’ll be more satisfied with their experience and more likely to buy products or services they just heard about.


Educate while your callers wait

You spend marketing resources trying to get the phones ringing. INPHO Information On Hold® makes the best of that opportunity, using hold time to share targeted marketing messages with your most attentive audience. No silence. No repetitive music. Hold time is your time to speak directly to current and prospective customers who have called you and want to buy from you.

  • Pays for itself by increasing sales.
  • Promotes your social media efforts, website and special events.
  • Keeps callers on the line and happy.
  • Cross sells high margin items.
  • Answers common questions like “what are your hours?”

Sell, Sell, Sell

INPHO®’s professional script writers, production specialists and voice talent will create messages that help sell more items; increase caller satisfaction and build your brand. We also provide fully licensed music to comply with copyright laws and quality voice talent to maximize the personal touch. INPHO Information On Hold® has years of experience crafting customized on-hold messages for retail businesses.

Unlike other on hold companies, INPHO does not require an equipment purchase. Through years of testing and research, we’ve designed a program that makes on-hold messaging effortless for you!  INPHO can also record your company Auto Attendant, Phone Tree and Voicemail greetings. Our experienced, professional voice talents have years of experience making polished, pleasing Auto Attendant and Voicemail Greetings.

“Everything is working great and we’ve gotten great feedback. Everyone likes it and I know of sales that we’ve received directly because of our on-hold messages.”
—Ryan, Radiator Supply House, Oregon

Get a quote!